This page is applicable to NetConnect X 1.5 and above
This page will guide you through the day-to-day operations of an RDP connection.
Launching the application
When launching an application, a black screen will momentarily appear, following by a blue banner. After several seconds, the RDP session will initiate. Note, this timeframe can be influenced by bandwidth availability and destination resource availability.
Once within the session, the user can control the mouse and keyboard inputs in the same fashion as a standard Windows Remote Desktop Connection. The majority of Keyboard combinations will pass through, however several are captured by the local workstation and are not passed through – for example, Control+Alt+Delete and Alt+Tab. Where possible, alternatives are made available.
The control strip is located at the centre-top of the RDP session and can be called-up by clicking on the arrow. Options available in the control strip are:
Use the keyboard this icon to send a Control+Alt+Delete command through to the remote session.
Use this icon to easily move the session into Full Screen mode. To exit Full Screen, click the icon again.
The Hyper-Drive icon opens the Hyper-Drive download window, from where files which have been moved/copied into the users Hyper-Drive can be downloaded to their local workstation. See the Hyper-Drive page for further detail
This icon opens the session clipboard, this is used to copy text into and out of the remote session – see the Copy & Paste page for further information.
To disconnect your session, it is recommended that users manually log out of the windows/application session. Whilst the browser tab can simply be closed, this will not disconnect the session on the server side and will continue to utilise resources and licences.